Pricing & Plans

Transparent Pricing.
No Hidden Costs.

Choose your service type and contract term. All plans are uncapped, unshaped, and unthrottled — always.

Uncapped Unshaped Unthrottled Month-to-Month Available No FUP
Contract Term: * Best value on 24-month term

Fibre to the Home — Openserve FTTH (Download / Upload)

Essential
Tier 01
Essential
30Mb/s
30 Down / 30 Up
From
R499
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Managed Service
  • Flexible terms
Essential+
Tier 02
Essential+
50Mb/s
50 Down / 25 Up
From
R649
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Managed Service
  • Flexible terms
Most Popular
Tier 03
Premium
50Mb/s
50 Down / 50 Up
From
R719
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Managed Service
  • Priority support
  • Flexible terms
Ultra
Tier 04
Ultra
100Mb/s
100 Down / 50 Up
From
R849
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Managed Service
  • Priority support
  • Flexible terms
Ultra+
Tier 05
Ultra+
100Mb/s
100 Down / 100 Up
From
R919
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Managed Service
  • Priority support
  • Flexible terms
Gigabit
Tier 06
Gigabit
200Mb/s
200 Down / 100 Up
From
R1 149
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Managed Service
  • Priority support
  • Flexible terms
Gigabit+
Tier 07
Gigabit+
200Mb/s
200 Down / 200 Up
From
R1 219
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Managed Service
  • Priority support
  • Flexible terms
Telephone Service (VOIP)
Add a telephone line to any internet package — monthly charges apply
Telephone Service
R85incl R50 Airtime
per month
  • Local & national calls
  • Once off R50 airtime included
  • Add to any plan
Telephone Options
New Tel Nr. RequiredYes — specify nr. of lines
Current Nr. to be PortedYes — provide current number
Main NumberSpecify your preferred main line
Telephone Device RequiredYes/No — specify if you need a handset
Indicate your requirements when submitting your application.
Notes

Ready to get connected?

Our team will confirm availability at your address within 24 hours.

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Contract Term: * Best value on 24-month term

Fixed Wireless Radio Packages

Essential
Tier 01
Essential
10Mb/s
Fixed Wireless Radio
From
R349
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Fixed wireless radio
  • Managed Service
  • Flexible terms
Most Popular
Tier 02
Premium
20Mb/s
Fixed Wireless Radio
From
R449
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Fixed wireless radio
  • Managed Service
  • Priority support
  • Flexible terms
Ultra
Tier 03
Ultra
40Mb/s
Fixed Wireless Radio
From
R549
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Fixed wireless radio
  • Managed Service
  • Priority support
  • Flexible terms
Telephone Service (VOIP)
Add a telephone line to any internet package — monthly charges apply
Telephone Service
R85incl R50 Airtime
per month
  • Local & national calls
  • Once off R50 airtime included
  • Add to any plan
Telephone Options
New Tel Nr. RequiredYes — specify nr. of lines
Current Nr. to be PortedYes — provide current number
Main NumberSpecify your preferred main line
Telephone Device RequiredYes/No — specify if you need a handset
Indicate your requirements when submitting your application.
Notes

Check if wireless covers your area

We'll confirm line-of-sight coverage and schedule a site survey.

Enquire NowBack to Home
Contract Term: * Best value on 24-month term

Gated Community & Estate Fibre Packages

Essential
Tier 01
Essential
10Mb/s
Gated Estate Fibre
From
R349
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Estate backbone
  • NOC monitoring
  • Managed Service
  • Flexible terms
Most Popular
Tier 02
Premium
25Mb/s
Gated Estate Fibre
From
R449
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Estate backbone
  • NOC monitoring
  • Managed Service
  • Flexible terms
Ultra
Tier 03
Ultra
50Mb/s
Gated Estate Fibre
From
R549
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Estate backbone
  • NOC monitoring
  • Managed Service
  • Priority fault resolution
  • Flexible terms
Gigabit
Tier 04
Gigabit
100Mb/s
Gated Estate Fibre
From
R849
per month
  • Uncapped & Unshaped
  • Unthrottled 24/7
  • Estate backbone
  • NOC monitoring
  • Managed Service
  • Priority fault resolution
  • Ideal for power users
Telephone Service (VOIP)
Add a telephone line to any internet package — monthly charges apply
Telephone Service
R85incl R50 Airtime
per month
  • Local & national calls
  • Once off R50 airtime included
  • Add to any plan
Telephone Options
New Tel Nr. RequiredYes — specify nr. of lines
Current Nr. to be PortedYes — provide current number
Main NumberSpecify your preferred main line
Telephone Device RequiredYes/No — specify if you need a handset
Indicate your requirements when submitting your application.
Estate Network Notes

Connect your entire estate

We design, install and manage the full fibre backbone — one network, one provider.

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Business Plans
Enterprise connectivity for serious businesses

All business plans include a R150/month business services fee added to your chosen base plan. This covers dedicated business support, priority fault resolution, and your business SLA. Choose FTTH or Wireless as your underlying infrastructure.

How Business Pricing Works
Base plan (e.g. FTTH 30/30 · 24mo)
R 499
Business services fee
+ R 150
Total monthly
R 649 /mo
Contract Term: * All prices include R150 business fee

Business Fibre (FTTH base + R150 business fee)

Biz Essential
FTTH · Tier 01
Essential
30Mb/s
30 Down / 30 Up
From
R649
per month
Includes R150 biz fee
  • Business SLA
  • Managed Service
  • Priority support
  • Unthrottled 24/7
Biz Essential+
FTTH · Tier 02
Essential+
50Mb/s
50 Down / 25 Up
From
R799
per month
Includes R150 biz fee
  • Business SLA
  • Managed Service
  • Priority support
  • Unthrottled 24/7
Biz Premium
FTTH · Tier 03
Premium
50Mb/s
50 Down / 50 Up
From
R869
per month
Includes R150 biz fee
  • Business SLA
  • Managed Service
  • Priority support
Most Popular
FTTH · Tier 04
Ultra
100Mb/s
100 Down / 50 Up
From
R999
per month
Includes R150 biz fee
  • Business SLA
  • Managed Service
  • Priority support
  • Account manager
Biz Ultra+
FTTH · Tier 05
Ultra+
100Mb/s
100 Down / 100 Up
From
R1 069
per month
Includes R150 biz fee
  • Business SLA
  • Managed Service
  • Priority support
  • Account manager
Biz Gigabit
FTTH · Tier 06
Gigabit
200Mb/s
200 Down / 100 Up
From
R1 299
per month
Includes R150 biz fee
  • Business SLA
  • Managed Service
  • Dedicated account mgr
  • Static IP available
Biz Gigabit+
FTTH · Tier 07
Gigabit+
200Mb/s
200 Down / 200 Up
From
R1 369
per month
Includes R150 biz fee
  • Business SLA
  • Managed Service
  • Dedicated account mgr
  • Static IP available

Business Wireless (Wireless base + R150 business fee)

Biz Essential
Wireless · Tier 01
Essential
10Mb/s
Fixed Wireless Radio
From
R499
per month
Includes R150 biz fee
  • Business SLA
  • Managed Service
  • Priority support
  • Unthrottled 24/7
  • Fixed wireless radio
Most Popular
Wireless · Tier 02
Premium
20Mb/s
Fixed Wireless Radio
From
R599
per month
Includes R150 biz fee
  • Business SLA
  • Managed Service
  • Priority support
  • Fixed wireless radio
Biz Ultra
Wireless · Tier 03
Ultra
40Mb/s
Fixed Wireless Radio
From
R699
per month
Includes R150 biz fee
  • Business SLA
  • Managed Service
  • Account manager
  • Static IP available
  • Fixed wireless radio
Telephone Service (VOIP)
Add a telephone line to any internet package — monthly charges apply
Telephone Service
R85incl R50 Airtime
per month
  • Local & national calls
  • Once off R50 airtime included
  • Add to any plan
Telephone Options
New Tel Nr. RequiredYes — specify nr. of lines
Current Nr. to be PortedYes — provide current number
Main NumberSpecify your preferred main line
Telephone Device RequiredYes/No — specify if you need a handset
Indicate your requirements when submitting your application.
Business Plan Notes

Need something truly bespoke?

Enterprise clients can request dedicated SLAs, uncontended lines, and a dedicated account manager.

Request Custom QuoteBack to Home
Frequently Asked Questions

Common questions about our packages.

Straight answers about pricing, contracts and coverage for UGN's fibre, wireless, estate and business internet packages in Pretoria.

How much does uncapped fibre internet cost in Pretoria with UGN?

UGN's Home Fibre packages start from R499 per month for a 30Mbps uncapped, unshaped and unthrottled line on a 24-month term. Speeds go up to 200Mbps (Gigabit) from R1,149 per month. Shorter 12-month, 6-month and month-to-month terms are also available at slightly higher monthly rates.

Does UGN cap, shape or throttle internet usage?

No. Every UGN package — Home Fibre, Wireless, Estate Fibre and Business — is uncapped, unshaped and unthrottled 24/7, with no Fair Usage Policy (FUP).

Is contract-free or month-to-month internet available?

Yes. All UGN packages offer a month-to-month option alongside 6, 12 and 24-month contract terms. The 24-month term offers the best monthly rate.

What is the cheapest internet package UGN offers?

The most affordable packages are Fixed Wireless and Estate Fibre Essential, both starting from R349 per month for an uncapped connection on a 24-month term.

What is the difference between Estate Fibre and Home Fibre?

Estate Fibre runs over UGN's own passive fibre backbone built specifically for gated communities, which keeps working through load shedding and scales from 5 to 2,000+ units. Home Fibre is delivered via Openserve's FTTH network for individual homes outside estates.

Does UGN offer business internet with an SLA?

Yes. Business Fibre and Business Wireless packages add a R150/month business services fee on top of the base plan, which includes a business SLA, priority fault resolution and dedicated support. Enterprise clients can also request custom dedicated-line solutions.

Does UGN offer a home telephone or VOIP line?

Yes. A VOIP telephone line can be added to any internet package for R85 per month, which includes R50 of airtime. Existing numbers can be ported, or a new number can be issued.

Do I need to buy my own router?

No, but customers who bring their own compatible router can save R500 on their installation, provided they're able to set it up themselves.